Terms and Conditions

The business operating this website and messaging program is: Ash Beauty Spa Website: www.ashbeautyspa.ca Email: info@ashbeautyspa.ca Phone: 613-296-3631 Address: 1790 Bank St, Ottawa, ON K1V 2B2

Ash Beauty Spa provides beauty, spa, skincare, and related personal care services. Service availability, pricing, appointment times, packages, and promotions may change at any time without notice.

When booking an appointment, you agree to provide accurate contact information and appointment details. Ash Beauty Spa may contact you by phone, email, or SMS/text message regarding your appointment, including confirmations, reminders, changes, cancellations, follow-ups, and service-related updates.

Clients are encouraged to provide reasonable notice if they need to cancel or reschedule an appointment. Ash Beauty Spa reserves the right to apply cancellation, no-show, late-arrival, or deposit policies where applicable. Any cancellation, deposit, or rescheduling policy may be communicated at the time of booking or before your appointment.

Payment may be required at the time of booking, at the time of service, or as a deposit, depending on the service. Prices are subject to change. Ash Beauty Spa reserves the right to refuse or discontinue service if payment is not completed or if appointment terms are not followed.

Promotions, discounts, packages, and special offers may be subject to specific terms, expiry dates, availability, and service limitations. Ash Beauty Spa may modify, pause, or discontinue promotions at any time.

By providing your phone number and opting in, you agree to receive SMS/text messages from Ash Beauty Spa. The Ash Beauty Spa SMS program may include: Appointment confirmations, appointment reminders, booking updates, customer care messages, service updates, follow-up messages, and promotional offers. Message frequency may vary depending on your appointments, inquiries, and interactions with Ash Beauty Spa. Message and data rates may apply depending on your mobile carrier and mobile plan. You may opt out at any time by replying STOP to any SMS/text message. After replying STOP, you will no longer receive SMS messages from Ash Beauty Spa unless you opt in again. For help, reply HELP or contact us: Email: info@ashbeautyspa.ca Phone: 613-296-3631 Carriers are not liable for delayed or undelivered messages.

Your consent to receive SMS/text messages is not a condition of purchasing any service from Ash Beauty Spa. By opting in, you confirm that you are the account holder or have permission from the account holder to use the phone number provided.

Your privacy is important to us. Please review our Privacy Policy for details about how we collect, use, protect, and share your information. Privacy Policy: www.ashbeautyspa.ca/privacy-policy

Ash Beauty Spa does not sell, rent, or share SMS opt-in consent or mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes. Mobile information, including text messaging opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

You agree not to misuse the Ash Beauty Spa website, attempt unauthorized access, interfere with website functionality, submit false or misleading information, or use the website for unlawful purposes.

Results from beauty, spa, skincare, or personal care services may vary from person to person. Ash Beauty Spa does not guarantee specific results from any service. Clients are responsible for informing Ash Beauty Spa of any allergies, sensitivities, medical conditions, skin conditions, medications, or other concerns before receiving services.

To the maximum extent permitted by law, Ash Beauty Spa is not responsible for indirect, incidental, special, or consequential damages related to the use of our website, services, booking system, communications, or SMS/text messaging program.

Ash Beauty Spa may update these Terms and Conditions from time to time. Any updates will be posted on this page with a revised effective date.

For questions about these Terms and Conditions, please contact: Ash Beauty Spa Website: www.ashbeautyspa.ca Email: info@ashbeautyspa.ca Phone: 613-296-3631 Address: 1790 Bank St, Ottawa, ON K1V 2B2