Privacy Policy

Ash Beauty Spa may collect the following information: Name, phone number, email address, appointment details, service preferences, messages or inquiries you send to us, website form submissions, payment or transaction-related information when applicable, and technical information such as browser type, device type, and website usage data.

Ash Beauty Spa may use your information to: Respond to your inquiries, book and manage appointments, send appointment confirmations and reminders, provide beauty, spa, skincare, and service-related information, send promotional offers or marketing messages when you have opted in, improve our customer service and website experience, process payments or service-related transactions, and comply with legal and business obligations.

By providing your phone number and opting in, you agree to receive SMS/text messages from Ash Beauty Spa. Messages may include appointment confirmations, appointment reminders, booking updates, customer care messages, service updates, follow-up messages, and promotional offers. Message frequency may vary depending on your appointments, inquiries, and interaction with Ash Beauty Spa. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS/text message. After replying STOP, you will no longer receive SMS messages from Ash Beauty Spa unless you opt in again. For help, reply HELP or contact us directly: Ash Beauty Spa Website: www.ashbeautyspa.ca Email: info@ashbeautyspa.ca Phone: 613-296-3631 Address: 1790 Bank St, Ottawa, ON K1V 2B2

Ash Beauty Spa does not sell, rent, or share your SMS opt-in consent or mobile phone number with third parties or affiliates for their own marketing or promotional purposes. Mobile information, including phone numbers, SMS opt-in data, and SMS consent, will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Ash Beauty Spa may share limited information only when necessary to operate our business, such as with appointment booking platforms, website hosting providers, payment processors, customer communication systems, marketing platforms, service providers who help us operate our business, or legal and regulatory authorities when required by law. These service providers are only permitted to use the information as needed to provide services to Ash Beauty Spa and are not permitted to use your information for their own unrelated marketing purposes.

Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and understand how visitors use our website. You may disable cookies through your browser settings, but some website features may not function properly.

Ash Beauty Spa takes reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

You may request to access the personal information we have about you, correct inaccurate information, ask us to delete your information where legally permitted, opt out of marketing communications, or opt out of SMS messages by replying STOP. To make a privacy request, contact us: Email: info@ashbeautyspa.ca Phone: 613-296-3631

Our services are intended for adults or individuals using our services with the consent of a parent or guardian where applicable. Ash Beauty Spa does not knowingly collect personal information from children without appropriate consent.

Ash Beauty Spa may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

For questions about this Privacy Policy, please contact: Ash Beauty Spa Website: www.ashbeautyspa.ca Email: info@ashbeautyspa.ca Phone: 613-296-3631 Address: 1790 Bank St, Ottawa, ON K1V 2B2